Saturday, April 24, 2010

ILO Error 9005/9009/9008 with HP SIM agent on ESX4.0 U1

One of the reader of blog drop me an email with following message

I've installed the HP SIM (v8.3.1) onto my ESX v4.0 update 1 host and configured it using a config file. The config file has the appropriate information to send to my SIM server. Every now and then my host will generate 3 alerts

1: Event Name: (SNMP) Remote Insight/ Integrated LightsOut Self Test Error (9005)

URL: https://xxx:2381/

Event originator: xxx

Event Severity: Critical

Event received: 22-Apr-2010, 18:11:52

Event description: Remote Insight/ Integrated Lights-Out Self Test Error. The Remote Insight/ Integrated Lights-Out firmware has detected a Remote Insight self test error.

2: Event Name: (SNMP) Remote Insight mouse cable disconnected (9009)

URL: https://xxx:2381/

Event originator: xxx

Event Severity: Major

Event received: 22-Apr-2010, 18:11:53

Event description: Mouse Cable Disconnected. The Remote Insight mouse cable has been disconnected.

3: Event Name: (SNMP) Remote Insight keyboard cable disconnected (9008)

URL: https://xxx:2381/

Event originator: xxx

Event Severity: Major

Event received: 22-Apr-2010, 18:11:53

Event description: Keyboard Cable Disconnected. The Remote Insight keyboard cable has been disconnected.

I've tried searching HP and VMware, but as you have said, information is very sparse. The closest I've come up with is a mention about the HPSIM certificate in the iLO2 (http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1271902147498+28353475&threadId=1375014 )

I suggested him to

1. Try reinstalling SIM agent again with host reboot.

2. I would also engage HP since SIM is free product from them.

3. Check ILO (Since I am not sure which DL version you are using) if there are any option or Insight web GUI where you can disable such events

But this the actual solution available on following blog found by Dave. Thanks Dave for finding solution

To disable the alerts add : exclude cmasm2d to the file: - /opt/hp/hp-snmp-agents/cma.conf and restarted the agents: /etc/init.d/hp-snmp-agents restart

1 comment:

Mik said...

Great Post.
Just changed cma.conf file on my 3 nodes VMWare ESX4 cluster!